Ever faced grey out present status in your outlook? You start to wonder was it the settings block from office 365, or is your firewall blocking, or is there registry configured?
If you have ask above questions and also checked that none above related then the next question you should ask yourself is “What Office 365 license I’m on?“. The answer is if you are not using any Office 365 enterprise license, or your Office installer is “Home and Business” you will not have the online status feature. Is a limitation based on type of license that you subscribed.
Hence, get consultation and get to understand about the licenses that you are going to purchase.
How to check?
Open your Outlook App > Click on File at top left
Click on Options at the left side bar
Click on People > Scroll down you will see this grey out
My Office Application are using ProPlus
Sabrina Kay's Blog 