Azure Storage & Office 365 Import PST: Troubleshoot Error “HttpStatusMessage: Bad request”

Hey guys and girls, just hope everyone are good during this Covid-19, movement control. Those that are hospitalize, hope that you recover. Those that have recovered, hope that you don’t face any criticism from others and not fall for Covid-19 again.

Well for IT field workers, our work still continues. In my lab environment, I was testing out Office 365 Import PST feature in Security and Compliance. Personally I feel this is a good feature but there is too much manual work on it.

Note:

Using network upload to import PST files is free.

Check out license plan to have this import feature at the reference below.

So just a brief explanation of what I was performing, in the Office 365 Import PST has 2 option for us on how we want to upload the PST, either network upload (free) or physical (Charges). I choose network upload to upload my PST, it require to use AzCopy command to run the upload. I have a PST that the size is more than 1 GB, and the upload failed with the following error message on the AzCopy console shows “HttpStatusMessage: This request is not authorized to perform this operation using this permission.

At first I thought that there could be limitation on the upload size, due to the given Azure Storage is temporary only. Looking through the documentation it didn’t state any upload limitation. Hence, further research.

The resolution to this was to disable the ATP agent that was in my lab PC, to prevent blocking the upload. Rerun the AzCopy command again to reupload the PST.

If you have any third party or applications that has network control or ATP functionality, would recommend that you disable to avoid this problem happen to you.

 

References:

  1. https://docs.microsoft.com/en-us/microsoft-365/compliance/faqimporting-pst-files-to-office-365?view=o365-worldwide
  2. https://www.microsoft.com/en-us/microsoft-365/business/compare-more-office-365-for-business-plans

Author: sabrinaksy

Just a little girl who love what she does best.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s